Checklist for New Joiner (Head Post)

1. Initial Setup and Configuration

  • Unbox and Inspect the Laptop:

    • Check for physical damage.
    • Ensure all components (charger, accessories) are present.

  • Power On:

    • Power on the Mac Device.

2. Operating System Installation

  • Install Operating System:

    • Install the required operating system (e.g., macOS).
    • Apply the latest OS updates and patches.

3. Security and Compliance

  • Install Security Software:

    • Antivirus and anti-malware software.
    • Configure firewall settings.

  • Encryption:

    • Enable full-disk encryption (e.g., FileVault for macOS).

  • User Account Configuration:

    • Create a Administrator User account for ICTC
    • Create a standard user account for the employee.
    • Configure necessary user permissions.
    • Set up strong password policies.

4. Software Installation

  • Install Productivity Software:

    • Office suite (e.g., Microsoft Office 365, Adobe Reader, etc.).

  • Install Required Applications:

    • Install all applications required for the employee’s role (e.g., Salesforce, Ether Apps, Toddle Apps)..

5. Network and Domain Configuration

  • Connect to Company Network:

    • Connect the Macbook to the company’s network
    • Configure Mac ID in Firewall for Access Internet.

  • Configure Network Settings:

    • Set up Wi-Fi and Ethernet connections.
    • Apply necessary network policies.

6. Data Migration and Backup

  • Data Migration:

    • Transfer necessary data from old devices if applicable.
    • Ensure all critical data is copied and accessible.

7. Email ID and Signature Setup

  • Create Email Account:

    • Create the user’s email account in the company’s email system.
    • Guide to users to use email on web based..

  • Set Up Email Signature:

    • Provide the company-standard email signature format.
    • Help the user configure the email signature in their email setting.

8. IT Assets Form

  1. Prepare IT Assets Form:

    • Document all hardware and software issued to the employee.
    • Include Macbook, charger, and any other accessories.

  2. Signed IT Assets Form:

    • Have the employee sign the IT assets form.
    • File the signed form in the company’s records.

9. Introduction of ICTC and Team

  • Schedule a Meeting:
  • Arrange a meeting to introduce the new joiner to the ICTC (Information and Communication Technology Center) and team members.
  • Team Overview:

    • Provide an overview of the ICTC team, roles, and responsibilities.

10. Explain IT Helpdesk

  • IT Helpdesk Introduction:

    • Explain the purpose of the IT helpdesk.
    • Provide contact details (email, phone number) for the helpdesk.

  • Helpdesk System:

    • Demonstrate how to submit a ticket through the HROne helpdesk system.
    • Explain the types of support available.

11. Hand Over

  • Schedule a Handover Meeting:

    • Arrange a meeting with the new joiner or employee receiving the replacement.
    • Go over the basic usage, login procedures, and important configurations.

  • Provide Training:

    • Offer training on using company-specific software and systems.
    • Answer any questions the employee might have.

12. Final Steps and Documentation

  • Document Configuration:

    • Document all configurations and software installations.
    • Record serial numbers and hardware details for inventory.

  • Provide User Guides:

    • Create a welcome package with user guides and company policies.
    • Include IT support contact information.

  • Final Inspection:

    • Perform a final inspection to ensure everything is set up correctly.
    • Clean the device if necessary.